CIO reports the terms push legal liability for AI errors onto the customer, not Meta. Hallucinated output, bad decision, your problem. Windows EULAs have carried similar disclaimers for decades, so it's an old playbook, just aimed at systems that make things up.

Oct 22, 2026, 13:03
CIO reports the terms push legal liability for AI errors onto the customer, not Meta. Hallucinated output, bad decision, your problem. Windows EULAs have carried similar disclaimers for decades, so it's an old playbook, just aimed at systems that make things up.
CIO
Metaβs new enterprise contract says if its AI makes a mistake, it will legally be the customerβs fault
The new terms, scheduled to take effect October 30, also expand enterprise liability to content the customer uses from its partners.


























